Dear partners and friends:
As the Chinese New Year is approaching, we would like to inform you of our upcoming holiday schedule and provide you with important information to ensure the timely processing of your orders.
Our company will be closed for the Chinese New Year holiday from January 25th to February 4th, 2025. We will resume normal operations on February 5th, 2025. In order to avoid any delays in your orders, we recommend placing your orders before January 20th. This will give us enough time to process and ship your orders prior to the holiday.
As a leading manufacturer of plant extracts, we understand how critical timely delivery is to your business. Our production team will be working diligently to complete all orders placed before the deadline, ensuring they are shipped on time. However, please be aware that any orders placed after January 20th may be subject to delays due to the holiday closure.
While our production and shipping operations will be temporarily paused during the holiday period, our customer service team will still be available to address any urgent inquiries or concerns. You can reach us via email or through our online support channels, and we will make every effort to respond promptly.
We deeply appreciate your ongoing support and understanding, and we look forward to continuing our partnership in the coming year. Chinese New Year is a time for celebration and reflection, and we are grateful for the opportunity to work with you.
We wish you and your team a prosperous New Year filled with health, success, and happiness!
Thank you once again for your business, and we look forward to serving you in 2025.
Best regards
Bernice
Contact info: sales@kintaibio.com
